Shipping & Returns
Shipping Policy
​I will send the final work in the post
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~3-7 working days within Australia,
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~10-20 international
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I send the original drawing, posted in protective packaging -
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tubes for larger sizes,
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envelope with cardboard inserted to prevent bending for smaller sizes.
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(NB: Frame not included).
Return & Exchange Policy
Unlimited Revisions & Money Back Guarantee
Regarding your portrait, I hope you or your loved one will be thrilled with your finished portrait and I will communicate with you to ensure that I have captured the photo's image well. I will send you a scan of your completed portrait for your feedback.
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I won’t ship your portrait until you think it's absolutely perfect and it meets your approval. Before posting it will be sprayed with a fixer to prevent smudging.
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If for some reason, you or your loved one, are not happy with the portrait I will refund you 100%.
You will just have to cover postage costs for the return of the portrait and Contact me within: 14 days of delivery
Return items back within: 30 days of delivery. Once returned refund will be made.
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Please do contact me if you have any problems with your order.