top of page

Shipping & Returns

Shipping Policy

I will send the final work in the post

  • ~3-7 working days within Australia,

  • ~10-20 international

I send the original drawing, posted in protective packaging -

  • tubes for larger sizes,

  • envelope with cardboard inserted to prevent bending for smaller sizes.

(NB: Frame not included).

Return & Exchange Policy

Unlimited Revisions & Money Back Guarantee

 

Regarding your portrait, I hope you or your loved one will be thrilled with your finished portrait and I will communicate with you to ensure that I have captured the photo's image well. I will send you a scan of your completed portrait for your feedback.

I won’t ship your portrait until you think it's absolutely perfect and it meets your approval. Before posting it will be sprayed with a fixer to prevent smudging.

If for some reason, you or your loved one, are not happy with the portrait I will refund you 100%.

You will just have to cover postage costs for the return of the portrait and Contact me within: 14 days of delivery

Return items back within: 30 days of delivery. Once returned refund will be made.

 

Please do contact me if you have any problems with your order.

bottom of page